People like to think buying decisions are about features, specs, and price tags.
They’re not.
They’re about values.
Action—clicking Buy Now, signing a receipt, hitching up—comes after a value judgment has already been made. We choose what aligns with what we believe matters.
And when the information needed to match values with reality is missing?
That’s where regret is born.
When someone buys a hitch, they aren’t just buying steel.
They’re choosing:
No one wakes up and says, “Today I’ll be careless with my family.”
But plenty of people buy products that quietly make that decision for them.
Why?
Because they didn’t have the information necessary to align their values with their action.
Here’s the uncomfortable truth:
You can hold the right values and still make the wrong choice.
Not because you didn’t care—but because you didn’t know.
If you value:
…but you’re told “all hitches work the same” or “this one is basically identical”—you’re being set up to act against your own values without realizing it.
And that disconnect is what produces regret.
Regret doesn’t come from the outcome alone.
It comes from this realization:
“If I had known then what I know now, I would have chosen differently.”
That moment—often after a sway event, a white-knuckle drive, or a close call—isn’t about fear.
It’s about misalignment.
Your values were right.
Your action was wrong.
The missing link was truth.
The most dangerous assumption in towing isn’t speed, weather, or traffic.
It’s this one:
“I’ve done enough to be responsible.”
Responsible towing isn’t a behavior you perform on the highway.
It’s a decision you make before you ever hitch up.
It means choosing:
That’s not a feature preference.
That’s a value statement.
Some people buy based on:
Both groups act intentionally.
Only one group acts in alignment.
At ProPride Industries, we don’t believe responsibility begins after a problem appears.
We believe responsibility is refusing to allow the problem to exist at all.
You don’t regret having values.
You regret acting without the information required to honor them.
When values lead and truth follows, action is confident.
When values lead but truth is missing, action becomes accidental.
Choose with clarity.
Choose with alignment.
Choose in a way your future self won’t have to explain.
That’s not marketing.
That’s responsibility.